Terms and Conditions

1. Introduction

Welcome to the website of Trichologist Dudu Masarwa. By using this website, the appointment booking service, or any other service we provide, you agree to comply with these Terms and Conditions. Please read them carefully before using the site.

2. Use of the Website

Users must use the website for lawful purposes only.
It is prohibited to use the website to post or send any illegal, harmful, or inappropriate content.
The website reserves the right to suspend or terminate access for any user who violates these terms.

3. Appointment Booking

The service allows users to book an appointment with the specialist through the online form.
Booking confirmation depends on availability and will be communicated via email or phone.
The website reserves the right to modify or cancel appointments in emergency situations or for reasons beyond its control, with prior notification to the client.

4. User Obligations

Provide accurate and complete information when using the booking form.
Attend the scheduled appointment or notify us in advance if you wish to cancel or reschedule.
Refrain from misusing the system or entering false information.

5. Fees and Payment (if applicable)

Some services may require payment, which will be clearly stated before completing the booking.
All payments must be made through the approved and secure methods listed on the website.
In case of cancellation, a refund policy may apply as specified at the time of payment.

6. Content and Intellectual Property Rights

All texts, designs, logos, software, and materials published on the website are the property of Trichologist Dudu Masarwa or licensed to him.
No content may be copied or republished without prior written permission.

7. Limitation of Liability

We strive to provide a safe and reliable experience; however, we are not responsible for technical failures beyond our control.
Website content is not a substitute for professional medical advice.
Any reliance by the user on information published on the website is at their own risk.

8. Privacy Protection

Personal data provided by users is subject to the website’s Privacy Policy.
By using the website, you agree to the collection and use of your data in accordance with that policy.

9. Amendments to the Terms

The website reserves the right to modify these Terms and Conditions at any time.
Any changes will be published on this page with the date of the latest revision.
Continuing to use the website after changes have been posted constitutes your acceptance of them.

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the United Arab Emirates.
Any dispute arising shall be subject to the jurisdiction of the competent courts in the UAE.

11. Contact Us

For inquiries or feedback, you can contact us at:
📧 info@dudumasarwa.com
📞 +971-586366433