Privacy Policy
1. Introduction
At Specialist Dudu Masarwa, we are committed to protecting your privacy and personal data in accordance with the laws of the United Arab Emirates. This policy aims to explain how we collect, use, and protect your data when you use our website and the appointment booking service or any other services we provide.2. Data We Collect
We may collect the following information when you use our website:- Basic Data: Full name, phone number, email address.
- Booking Data: Type of service requested, preferred date and time.
- Medical or Personal Notes (if you choose to enter them in the booking form).
- Technical Data: Such as IP address and browser type for security and analytical purposes.
3. How We Use the Data
We use your data solely for the following purposes:- To organize and manage appointment bookings and communicate with you regarding them.
- To improve the quality of our services and your experience on the website.
- To send notifications or reminders related to your booking.
- To comply with legal and regulatory requirements in the UAE.
4. Data Sharing
- We do not sell or share your data with commercial third parties.
- Your data may be shared with:
- The Specialist Dudu Masarwa team to provide the requested service.
- Technical service providers (such as website hosting or email services).
- Authorized government entities if there is a legal obligation.
5. Data Protection and Security
- We use secure protocols (SSL) when transmitting data.
- Your data is stored in secure systems accessible only to authorized personnel.
- We review and update our security measures regularly.
6. Data Retention Period
We retain your data only for the period necessary to provide the service or as required by UAE law.7. Your Rights as a User
You have the right to:- Request access to or modification of your personal data.
- Request the deletion of your data at any time (unless there is a legal obligation to retain it).
- Withdraw your consent to the use of your data.